FAQ

Frequently asked questions

What is a Kente ?


Kente cloth is a type of silk fabric made from interwoven cloth strips and is native to the country of Ghana. It is an icon of African cultural heritage around the world.




How are Kente fabrics made ?


These fabrics are hand woven, refined yarns and threads are used to make interlocking patterns which make up the visual aesthetic of the fabrics.




How do I take care of my Kente ?


Dry-clean only. No machine or hand wash. Keep out of direct sunlight.




Which payment platform should I use ?


Paypal and Paystack if it is with an international card. (A currency other than South African RANDS) All of the payment methods provided if it is in South AfricanRands (ZAR)




I want to pay in euros or dollars. How can I pay ?


Our international customers, with international cards, can use payment methods such as Paypal and Paystack. Please Note: Yoco payments are not available for international payments.




How do I return an item ?


Return of an item is at the expense of the sender. Refunds will be based on an assessment of the garment/s.




Do you ship internationally ?


Yes, we do. Shipping is included in the price of the item.




How much is shipping ?


Shipping is included in the price of the item.




What are the care instructions ?


Kente: Dry-clean only. No machine or hand wash. Dresses: Hand wash only. Use cold water and mild soap.




When do I get refunded for a return ?


After the assesment of the product. We strictly give vouchers only.